INTELLIGENT LOGISTICS
AI | CX | DATA
London, 10 - 11 September 2025
AI | CX | Data Summit
Our "Intelligent Logistics" Summit offers a deep dive into the transformative power of Artificial Intelligence (AI), data analytics, and customer experience (CX) design within the dynamic postal and logistics sector. As the industry faces unprecedented challenges and opportunities – from last-mile delivery complexities to evolving customer expectations – leveraging cutting-edge technologies is a necessity for competitive advantage.
in partnership with
Data, AI, and Customer Experience
How will AI-driven insights from vast datasets optimize operations from checkout to delivery and automate complex processes? Beyond efficiency, participants will discuss the crucial role of customer experience (CX) in creating seamless, intuitive, and satisfying interactions for both customers and logistics personnel.
Peer Network
We are creating a cross-industry AI/CX/Data community that connects postal and parcel decision-makers with innovative startups, emerging technologies, key suppliers, and global thought leaders, while equipping participants with unique insights into latest trends and technologies.
Future-Proof your Services and Operations
"Intelligent Logistics" is essential for industry leaders, innovators, technology strategists, and operations managers eager to future-proof their organizations and deliver superior value in a highly competitive and increasingly customer driven postal and parcel ecosystem.
What you need to know
When & Where
Central London
10-11 September 2025
at the
event space of HubBox, Third Floor, 130 City Road, London, EC1V 2NW
10 Sept.: 2pm - 5.30pm / drinks & dinner
11 Sept.: 9am - 5pm
For Whom
Industry leaders, executies, and managers who want to enhance their knowledge and understanding of AI and data driven processes that can have an impact on operations, customer experience, and business solutions.
Format
Workshop style interactive sessions with
- short presentations
- panel discussions
- breakout sessions
in which all participants will be actively involved
Get in touch
If you want to find out more about this event, sponsorship opportunities, or if you want to learn more about connect2posts, please get in touch.
HubBox Event Space
in Central London
Preliminary Program
Fast Forward AI | CX | Data Bootcamp
10 September | 2pm - 5.30pm
Validation and co-creation of relevant startup solutions that can bring value in the areas of AI, CX, and data.
Find out more about our Fast forward bootcamp:
Opportunities
Workshop Sessions on 11 September (9am - 5pm)
- Latest trends in Gen and Agentic AI
- Use cases with the biggest impact
- Value generation - optimization and beyond
- Enhancing CX (touchpoints, communication, analysis etc.)
- Untapped opportunities
- etc.
Challenges
Workshop Sessions on 11 September (9am - 5pm)
- Expertise & knowledge (training etc.)
- Implementation of AI based solutions
- Infrastructure
- Data silos
- ROI
- Ethical considerations
- etc.
Networking & peer community
We are building a unique industry network for people driving AI, CX, and data related topics in the postal, parcel, and logistics industry.
While the content sessions will provide participants to exchange use cases, case studies, insights, and experiences, networking time is equally important - engage during our coffee breaks, lunches, dinner, and reception.
Why you should join
Collaborate with Industry Leaders
Network with decision-makers across AI, Customer Experience, Data to explore actionable innovation and build lasting partnerships.
Case Studies
With the presence of key people from ongoing flagship projects in various postal & CEP companies, suppliers, consultancies and startups there will be plenty to digest from curated talks and workshops during the summit.
Innovation Showcase
c2p Ecosystem Partners and Startups will showcase relevant technologies that will help to shape the future of AI, CX, and data in the postal and parcel markets.
Ecosystem Networking & Partnerships
Network during coffee and lunch breaks, workshops, and the unique networking reception – this is the space for new partnerships.
REGISTRATION
Please use the payment links below depending on your respective membership level or type of company/organization. All indicated prices are "per person".
Ecosystem Partners get 2 free tickets. If an Ecosystem Partner wished to participate with 3 or more people, please use for each additional participant Cat 2 below.
Suppliers or consultancies that are not c2p members can sponsor and join. Please get in touch to learn more.
The low cost-covering fees allow us to organize a high value event. These contributions ensure high-quality programming and a collaborative, independent experience.
Cat 1
Only for c2p member startups in the two categories (1) fee model, and (2) reduced fee model, which are the current 2 membership models. If you are not sure whether you fall into this category please get in touch or verify at https://www.connect2posts.com/startups
Cat 2
1/ Postal, parcel, and CEP companies
2/ other c2p member startups under the old "no fee / commission only" model
3/ e-commerce companies / marketplaces / retailers
4/ Ecosystem Partner: as of 3rd ticket
Cat 3
Other startups that are not c2p members, including those that only signed up for a test period and never signed up for any of the membership categories
Interested in joining?
Reach out and see how you can contribute to this event and benefit the most