INTELLIGENT LOGISTICS

AI | CX | DATA

London, 9 - 10 September 2025

AI | CX | Data Summit

Our "Intelligent Logistics" Summit offers a deep dive into the transformative power of Artificial Intelligence (AI), data analytics, and customer experience (CX) design within the dynamic postal and logistics sector. As the industry faces unprecedented challenges and opportunities – from last-mile delivery complexities to evolving customer expectations – leveraging cutting-edge technologies is a necessity for competitive advantage.


in partnership with

Data, AI, and Customer Experience

How will AI-driven insights from vast datasets optimize operations from checkout to delivery and automate complex processes? Beyond efficiency, participants will discuss the crucial role of customer experience (CX) in creating seamless, intuitive, and satisfying interactions for both customers and logistics personnel.

Peer Network

We are creating a cross-industry AI/CX/Data  community that connects postal and parcel decision-makers with innovative startups, emerging technologies, key suppliers, and global thought leaders, while equipping participants with unique insights into latest trends and technologies.

Future-Proof your Services and Operations

"Intelligent Logistics" is essential for industry leaders, innovators, technology strategists, and operations managers eager to future-proof their organizations and deliver superior value in a highly competitive and increasingly customer driven postal and parcel ecosystem.

What you need to know

01

When & Where

Central London

9-10 September 2025

in the event space of HubBox

9 Sept.: 9.30am - 5pm

10 Sept.: 9am - 4pm

02

For Whom

Industry leaders, executies, and managers who want to enhance their knowledge and understanding of AI and data driven processes that can have an impact on operations, customer experience, and business solutions.

03

Format

Workshop style interactive sessions with

  • short presentations
  • panel discussions
  • breakout sessions

in which all participants will be actively involved

04

Cost Covering Fee / pp

  • Postal & parcel companies: € 250
  • c2p member startups (current membership levels (1/ fee model, 2/ reduced fee model): € 150
  • other c2p startups: € 250
  • Ecostsystem Partners: free for up to two participants (then € 250 pp)
  • other startups (non-c2p members): € 450
  • Suppliers, vendors, investors: please reach out


Why you should join

Collaborate with Industry Leaders

Network with decision-makers across AI, Customer Experience, Data to explore actionable innovation and build lasting partnerships.

 

Case Studies

With the presence of key people from ongoing flagship projects in various postal & CEP companies, suppliers, consultancies and startups there will be plenty to digest from curated talks and workshops during the summit.

 

Innovation Showcase

c2p Ecosystem Partners and Startups will showcase relevant technologies that will help to shape the future of AI, CX, and data in the postal and parcel markets.

 

Ecosystem Networking & Partnerships

Network during coffee and lunch breaks, workshops, and the unique networking reception – this is the space for new partnerships.

Preliminary Program

01

Fast Forward AI | CX | Data Bootcamp

Validation and co-creation of relevant startup solutions that can bring value in the areas of AI, CX, and data.

Find out more about our 3-hour bootcamp (9 Sept., morning):

AI | CX | Data Bootcamp
02

Opportunities

  • Latest trends in Gen and Agentic AI
  • Use cases with the biggest impact
  • Value generation - optimization and beyond
  • Enhancing CX (touchpoints, communication, analysis etc.)
  • Untapped opportunities
  • etc.
03

Challenges

  • Expertise & knowledge (training etc.)
  • Implementation of AI based solutions
  • Infrastructure
  • Data silos
  • ROI
  • Ethical considerations
  • etc.
04

Networking & peer community

We are building a unique industry network for people driving AI, CX, and data related topics in the postal, parcel, and logistics industry.

While the content sessions will provide participants to exchange use cases, case studies, insights, and experiences, networking time is equally important - engage during our coffee breaks, lunches, dinner, and reception.


Interested in joining?

Reach out and see how you can contribute to this event and benefit the most